Cancellation Policy

Cancellation Policy We respectfully ask that you provide 24 hours notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice we are often unable to fill that appointment time. This is an inconvenience to your practitioner and also our other clients miss the chance to receive services they need. For this reason you will be charged 50% of the service fee for that first missed session and 100% of the service fee for each session after that. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur. We understand that emergencies can arise and illness do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advance notice if we are closing or need to cancel due to bad weather and we ask that you do the same. Please do not risk your own safety trying to make your appointment. Late cancellations due to emergency, illness, or inclement weather will generally not result in any missed session charges, but is determined on a case-by-case basis. Late Arrival Policy We request that you arrive 5 to 10 minutes prior to your appointment time to allow time to begin relaxing and fill out any required paperwork as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are served for each client, oftentimes we cannot exceed that reserved time without manikin the next client late. For this reason, arriving after your appointment time may result in loss of time from your session so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return we will do our best to be on time, and if you are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly.

Contact Details

• 711 Harrison Ave, Leadville, CO, USA